One Off New User Activation

Before you begin, please ensure you have access to your smartphone. 

You will need to use the Microsoft Authenticator for multi-factor authentication to keep your account secure. If you do not already have the Microsoft Authenticator app installed, please make sure you are able to download and install it to your smartphone. You may need assistance from your IT support team if they restrict what apps you are allowed to install.

• Follow this link to download or learn more about Microsoft Authenticator.
• If your company email is hosted with Microsoft 365, please note that that the authentication process for the GateWay portal will use your already existing company credentials (i.e. your own company email and password) that are managed by Microsoft to allow access to GateWay. HSP Group does not in any way gain access to your Microsoft account or any of your company resources.
• An invitation email titled “HSP Group invited you to access applications within their organization” will be sent to your company email address. Please navigate to your inbox and locate the invite from HSP Group. If you cannot locate the email, please check your quarantine or junk folders.

• Click on the Accept invitation link – a browser page will open. Click on the “Send code” link to send a verification code to your email. 

You will not be taken to this page if your company email is hosted with Microsoft 365.

• Please enter the code from the account verification code email into the browser and click the ‘Sign-in’ link.
  
   

•  Next you will see a ‘Review Permissions’ page for your HSP GateWay account being set up in our system. Click the “Accept” link to continue.

• Now you will see the ‘More information required’ page to begin the set-up of the Microsoft Authenticator app. This app is used to verify your identity and to stop unauthorised attempts to access your account. Click the ‘Next’ link to continue.

You will not be taken to this page if your company email is hosted with Microsoft 365 and you are already set up to use the Microsoft Authenticator when signing in to your company email.

• You will now see the Microsoft Authenticator set up page. Read the information carefully and follow the steps. Click the ‘Next’ link.

• Read the information carefully and follow the steps. Click the ‘Next’ link.

•  Scan the QR code and click the “Next’ link.

• Your Microsoft Authenticator app will be sent a request to approve your sign in. 
• Approve the request from your smartphone.
  
   

•  Click the Next’ link to continue
  
   

• You will see the Success page . Click the ‘Done’ link to continue.

• You will then be taken to the HSP Gateway main login page.

Congratulations! Your One-Time HSP Account Setup has been completed.